Patient Bill of Rights
Our standard of care is grounded in dignity, transparency, patient autonomy, and clinical excellence.
At Urgent Care Chiropractic Centre, we believe that every patient who walks through our doors is entitled to the highest standard of respectful, transparent, and ethical healthcare.
1. Right to Dignified and Respectful Care
You have the right to receive compassionate, considerate care that respects your personal values, cultural beliefs, and privacy at all times.
2. Right to Complete & Transparent Clinical Information
You have the right to understand your diagnosis, proposed treatment plans, diagnostic findings (including digital X-rays), and realistic expected outcomes in clear, understandable language before treatment commences.
3. Right to Informed Consent & Autonomy
You have the right to give or withhold informed consent for any examination, adjustment, or therapeutic procedure, and to be informed of potential risks and alternative treatment options.
4. Right to Confidentiality and Health Record Privacy
All communications and medical records pertaining to your care are strictly confidential under the Health Information Act (HIA) of Alberta, and will never be disclosed without your explicit written authorization.
5. Right to Clear Financial & Insurance Information
You have the right to receive full, upfront explanation of all treatment fees, direct insurance billing details, and any out-of-pocket costs prior to receiving care.